Dogaholic.co.uk want to ensure you are happy with your order.
If you receive a product that is different from the description given, damaged or faulty please contact us and we will happily replace the item or refund the cost. All faulty or damaged goods should be notified to Dogaholic within 7 days of the delivery of the order.
If you purchase an item that you do not wish to keep for any reason, Dogaholic will be happy to refund the purchase price excluding any postage and packing costs. You must send this item back in pristine condition with labels attached and all original packing in tact. Dogaholic reserve the right not to refund if the item is not returned in a resaleable condition.
If you purchase an item that is the wrong size we will exchange it for another size (or a refund if no appropriate size is available/exists excluding any postage and packing costs).
To arrange a refund please use the online returns function – simply login to your account and accept the returns function in your account.
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