Balgores Square, Gidea Park, Romford, Essex, RM2 6AU
Call: 01708 768 477
70 Queens Road, Buckhurst Hill, IG9 5BS
Call: 020 8498 9828
You may return any item within 30 days of receiving the item in the original condition for an exchange or full refund of the price you paid for the item.
Returns for personalised product will normally only be accepted if the personalisation is incorrect from the receipt of order.
All return and re-shipping charges are the customer’s liability.
HOW TO RETURN YOUR ORDER:
If your item is defective, faulty or incorrect please contact Customer Services prior to returning it at firstname.lastname@example.org and we will advise how to proceed with the issue.
How do I return or exchange an item?
RETURNS FORM <– Click Here to Download Returns form
Please note: for your protection we recommend that you use a tracked delivery service as we cannot be held responsible for goods not received.
Please allow up to 14 working days for your refund or exchange to be processed.